Frequently Asked Questions
Everything you need to know about our natural herbal beauty solutions.
Are Hemani products 100% natural?
Yes, we specialize in herbal and natural formulations. Our products are crafted using high-quality botanical extracts and essential oils, adhering to strict quality control standards to ensure purity.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location, generally taking 7-14 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 14-day return policy for unopened and unused items. If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery for a replacement or refund.
Are your products cruelty-free?
Absolutely. Hemani Herbals is committed to ethical beauty practices. We do not test our products or ingredients on animals.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In select regions, Cash on Delivery (COD) may also be available.
How should I store my herbal oils and creams?
To maintain the potency of the natural ingredients, we recommend storing our products in a cool, dry place away from direct sunlight and ensuring the lids are tightly sealed after each use.