Returns & Exchanges
At Hemani Herbals, we are committed to providing high-quality natural beauty and wellness products. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 14 days of receipt.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for the return or exchange.
Prepare the Package
Ensure the items are unused, in their original packaging, and include all seals. Place the products securely in a shipping box along with your invoice.
Ship the Items
Affix the provided return label or ship the package to our distribution center using a tracked courier service to ensure safe delivery.
Quality Inspection & Refund
Once our team inspects the returned items for quality compliance, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing